Our

Mission

Provide quality eco-tourism services with social and environmental responsibility, providing the opportunity to people who want to have a unique and unforgettable experience in the Bolivian Amazon, the Madidi National Park and the Pampas of Yacuma, improving the quality of life of our families through of eco tourism, with an effective, personalized and quality service.

Our

Vision

To be the leading Community-Based Tourism Company in the Amazon region of Bolivia, characterized by its quality, personalized, efficient and professional service; with great acceptance by our national and international clients, an example of an effort to improve the quality of life of our families and conservation of our territory through ecotourism.

Us

We are a Community Based Tours operator, located in the heart of the Bolivian Amazon, our base of operations is the town of Rurrenabaque, Bolivia. Mashaquipe Eco Tours, is owned by a group of indigenous Tacana families, who since 2004 have decided to commit to eco tourism, as a means of subsistence and support for the conservation of our territories and protected areas such as the Madidi National Park. and Las Pampas del Yacuma, places where we have built ecological cabins with local materials, respecting the natural environment and its landscape, to welcome tourists who love nature and local culture, who are looking for a unique experience and close contact with the rich fauna and flora of the Tropical Rainforest of Madidi National Park and Las Yacuma Pampas.

Mashaquipe Eco Tours has the policy of organizing programs with small groups to reduce the negative environmental impact on the jungle, fauna, and environment, but mainly so that our visitors have a greater possibility of learning and enjoying nature, living unforgettable experiences. , combining activities such as day and night walks, navigation, wildlife observation, rustic rafting, camping nights in the middle of the jungle, crafts, and demonstration of the way of life of our families among many others.

Our

PRINCIPLES

COOPERATION

Between communities and similar tourist ventures.

HONESTY

It is a very important aspect for us towards our client, community and family.

RESPECT

For our clients, community, environment and our tourist attractions.

EQUALITY

We are creating equal opportunities for our men and women both socially and economically.

KINDNESS

We greatly appreciate your visit and we want you to feel in a friendly environment.

PUNTUALITY

Punctuality is one of our principles in our operations and programs out of respect for our clients.

Our

STAFF

We are indigenous people, we have always inhabited the jungle, we have more than twelve years of experience in providing ecotourism services in the Madidi National Park and the Pampas of Yacuma. At first we worked in different tourism companies in Rurrenabaque until we consolidated this new venture called Mashaquipe Eco Tours.

The founders, owners, administrators, guides, cooks, transporters and all staff come from different indigenous communities, we have been trained to provide ecotourism services, with warmth and quality, we love nature. Respect and kindness are part of our culture and way of life in our communities, these values ​​are found in each of our employees. We have developed a great team whose sole objective is to achieve high levels of satisfaction and unforgettable experiences for all those who visit the Madidi National Park and the Pampa de Yacuma.

Payment And Currency Policy

Mashaquipe – Tourism and Services in Rurrenabaque

1. Introduction

At Mashaquipe, we are committed to providing clear, accurate, and transparent information regarding the payment conditions applicable to our services. This Payment and Currency Policy outlines the accepted payment methods, authorized currencies, fixed exchange rate, and applicable commissions, ensuring a reliable and smooth experience for both national and international clients.

By contracting any of our services, the client confirms that they have read, understood, and fully accepted the terms described herein.


2. Accepted Currencies

Mashaquipe accepts cash payments only, in the following currencies:

  • Bolivianos (Bs)

  • United States Dollars (USD)

  • Euros (EUR)

All cash payments must be made in person in the city of Rurrenabaque, Bolivia, at the time and place previously agreed upon with our team.


3. Exchange Rate

For pricing, billing, and payment calculation purposes, Mashaquipe applies a fixed internal exchange rate, established as follows:

  • 1 United States Dollar (USD) = 8 Bolivianos (Bs)

This exchange rate is fixed, internal, and non-negotiable, regardless of fluctuations in national or international currency markets. The same internal criteria may be applied to Euro payments, using the corresponding equivalent at the time of payment.


4. Payment Methods

4.1 Cash Payments

Cash payment is the primary and preferred payment method at Mashaquipe:

  • No additional fees apply.

  • Accepted only in person in Rurrenabaque.

  • Payments may be made in Bs, USD, or EUR.


4.2 Bank Transfers

In exceptional cases, bank transfers may be accepted under the following conditions:

  • All bank transfers made through financial platforms will be subject to an additional 5% surcharge on the total service amount.

  • This surcharge covers bank fees, administrative costs, and operational expenses associated with financial platforms.

  • The final amount, including the commission, will be communicated to the client prior to booking confirmation.


5. Fees and Additional Charges

  • Cash payments: No additional fees apply.

  • Bank transfers: A 5% commission will be applied to the total service cost.

  • All applicable charges will be clearly disclosed in advance to ensure full transparency.


6. Payment Confirmation

Service confirmation is subject to:

  • Full receipt of the agreed payment.

  • Verification of the correct amount, including commissions when applicable.

  • For bank transfers, confirmation of cleared funds in the designated account.

Mashaquipe is not responsible for delays caused by banking errors, incorrect transfer details, or processing times of financial institutions.


7. Policy Modifications

Mashaquipe reserves the right to modify this Payment and Currency Policy at any time without prior notice. Any changes will be published on the official website www.mashaquipe.com and will become effective upon publication.


8. Contact Information

For any questions related to payments, currencies, or billing methods, clients may contact our team through the official channels listed on our website.

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